1. How do strategic, operational, and tactical planning differ? How might the three levels complement one another in an organization?
2. What accounts for the shift from strategic planning to strategic management? In which industries would you be most likely to observe these trends? Why?
3. From the Exhibit 5.3 choose 7 topics and discuss their current status and the ethical issues surrounding them.
4. What are the arguments for and against the concept of corporate social responsibility? Where do you stand and why? Give your opinions, specifically, with respect to the text examples.

