Lloyd is a journeyman welder at a provincial metal fabrication and assembly plant. He had been working in his position for just over 2 years and had proved to be an exceptional worker liked by the rest of his team. i He was gregarious and outgoing and tried hard to be everyone’s friend. He could be counted on in a crisis and became the go to man for emergency situations. While he has low reading and writing skills he is very apt at reading blue prints and picking up flaws in designs. He was promoted to line supervisor ahead of some workers who had been with the company longer. There were some hard feelings but the majority of the workers recognized Lloyd’s welding expertise as an asset to the department. • He has been in his new position for about 4 months and has already implemented two line changes • that have streamlined the work and resulted in cost savings for the company. As a result, he received a bonus. • He reports to the fabrication manager, who has lately become concerned about Lloyd. • Despite his obvious welding competency and innovative ideas; • line injuries have gone up and a worker has complained about Lloyd’s attitude on the floor. • There are indications that Lloyd is a poor communicator • seems to have alienated quite a few of his peers and workers on his line. • He is becoming aloof and distant. • way of motivating performance is to simply dictate what will be done and expect compliance with his orders • He is becoming more and more concerned about output than quality assurance • Has good ideas but has little ability to present them well or to work as part of a team • line morale and safety are beginning to suffer You are Lloyd’s manager, and you believe you can coach him in improving his leadership qualities. Using the scenario given above focus on the following questions and the reading you are to use as reference. Resources to use Canadian College of Health Leaders. (2016). LEADS in a caring environment framework Case Study Guidelines Part 1 1. Based on the “LEADS framework” located in your LO1 reading in the ″LEADS in a Caring Environment Framework″ web resource. a. Summarize the 5 leadership capabilities validating your statements with approached referencing. b. List and analyze Lloyd’s strengths and weaknesses in each of those areas. Ensure you validate your choices with referenced materials. c. Identify any concerns you might have as his manager after reading the case study. Back up your comments by referencing case study materials. 2. While it is recognized that a leader can share characteristics from more than one leadership style; based on the information in the Yoder-Wise (2015) textbook reading does Lloyd currently demonstrate “transactional or transformational leadership” qualities? Describe each leadership style with appropriately references materials . Back up your choice with case study references. Part 2 3. While reading through learning outcome three, make a list of supervisory improvement opportunities that you and Lloyd can work on. This will be used as part of the coaching plan in part 3. 4. While reading through learning outcome four, consider any conflict that is occurring between Lloyd and his subordinates. Provide a brief summary of the conflict resolution strategies you will use with Lloyd. Ensure you validate your choices with referenced material. Part 3 5. Summarize the steps and processes for coaching presented in learning outcome 5. Substantiate your statements with appropriate references. 6. Choose one of Lloyd’s weaknesses and develop a coaching plan to improve performance in that area. Validate you choice through case study and literature references as required

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