Think about a conflict, disagreement, or simply a different point of view that you experienced with someone at work who was from a different generation. For this assignment, you may reflect on any work-related experience with your supervisor, coworker, staff member, or vendor as long as they are from a different generation than you are. Write a two- to three-page reflection paper (double-spaced, 12-point font, one-inch margins), and include the following:
1. Explain the scenario and the generations of the people involved in the conflict, disagreement, or different point-of-view.
2. Using the chart on Slide #5 of the Unit VII presentation:
 Analyze the other person’s behaviors that you observed during the conflict or disagreement.
 Analyze what your intended outcomes might have been as the conflict/disagreement was occurring.
 Did generational differences cross your mind?
 Analyze your behaviors during the conflict/disagreement.
 Analyze the outcomes that you and the other person experienced as a result of the conflict, disagreement, or different point-of-view.
 Reflecting on the overall experience—the intended outcomes, behaviors, and outcomes you described— analyze whether that conflict/disagreement experience was based on assumptions or efforts to seek understanding between each other.
3. Assumptions:
If assumptions were evident as you reflect on this experience, would you describe these assumptions as “jumping to conclusions” about each other, or—more specifically—were the assumptions based on generational stereotypes? Explain.
4. Efforts to seek understanding between each other:
If this experience was based on genuine efforts to understand each other, how successful were you in accomplishing that? Explain.
What have you learned from reflecting on this experience? How would you approach the situation differently—if at all—if a similar situation arose in the future?
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