What support services do buyers of your product/service want and need?
What support services does your firm’s main competitor offer? How do those efforts affect their sales?
What post-sale service arrangements must or should your firm provide to handle repairs/services?
How will repair/service efforts affect customer satisfaction?
Pricing
What price adaptations should your firm include in its marketing plan? Be specific.
Describe and discuss any changes your team would make in the pricing of your product. Be specific and provide examples where applicable.

 
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