Order Description

Your task is to prepare a preliminary business report for Jack. Jack has an in-house style which he expects for business reports, so the main body of your report must be structured using the following headings. A brief about what each section of the report must address is also provided.
BPM and Strategy
 Advise Jack why a BPM approach should now become part of the way Culiver Creative Cooking does business.
 Introduce Jack to Business Process Management by stating in plain terms what it actually is and how it can help his business
 In describing the benefits of BPM to Jack, ensure that you briefly highlight how BPM connects to business strategy (internal and external perspectives), positioning, structure and value propositions. Briefly describe the meaning of value chains and how using BPM, in conjunction with this concept, can assist Jack to improve the business.
Problem Analysis
 Jack is aware that there are a number of problems within his company and whilst he is happy for you to briefly describe these, he would like you to concentrate your efforts on the problem which you determine to be the most urgent. In relation to this problem, Jack would like you to identify the causes of the problem, the problem and the consequences of the problem; refer to the capabilities gap and the performance gap here if relevant
 Show the current ‘As Is’ process using Bizagi Modeler software
 Identify any process flow problems and/or day to day management problems; output and input problems; and problems with controls and enablers; develop a project scoping diagram to illustrate the problem which you have identified
Proposed Solution
 Advise Jack what it means to develop a ‘business process architecture’ and, particularly, how valuable this can be to him and the success of the business
 Bridge the identified gap, revealed in the previous section, by describing a ‘To Be’ process; what will the ‘To Be’ process do, or not do, when the change project is rolled out
 Support your ‘To Be’ process with a BPMN process flow diagram using Bizagi Modeler software
 Are there any key aspects in your proposed solution that you should clearly describe to Jack, for example: SOA; ERP; Master Data; Core, Support and Management processes; alignment issues; etc?
MPM701 Business Process Management, Written Assignment, Trimester 1, 2016 7
Solution Considerations
Large BPM driven organisational changes can be extremely valuable, they are also complex undertakings impacting the organisation, its people and its use of modern technologies.
 Identify and briefly describe significant considerations that might impact ‘Culiver Creative Cooking Pty Ltd’, both during the redesign development stage and upon the implementation of your proposed solution. Some considerations might pertain to the costs of bridging the gap (time, effort, money, etc.), risks, opportunity costs, politics, etc.
Recommendations
 Provide Jack with a succinct list of recommendations to conclude your report Written Assignment Administrative Details
You may include a brief executive summary, table of contents and brief appendices. Do not include extensive appendices – this is a preliminary report – extensive appendices may result in a reduction of marks. Use the section headings above to structure the main body of your report (you should not need sub-headings). Jack will not read the report if it does not use the above headings in the body of your report.
Jack wants to see a reasonable use of references. While textbook references can be used, Jack would prefer that you use industry research reports, case studies and any other industry-based evidence which can justify why his organisation should implement your proposed BPM solution.
You do not need to specify a particular commercial solution (such as SAP or another enterprise system), although you may specify commercial solutions to help you to clarify and support your proposed solution recommendations.
The report must be no longer than 2,000 words (approximately 4 to 5 pages of words, but by including diagrams and any other graphics or figures it will be considerably longer. Words in diagrams such as the Gap Model, Project Scoping Diagram and As-Is and To-Be process diagrams will not be included in the word count provided they are used to explain necessary steps and highlight critical information. If paragraphs of text are included in these diagrams, they will be included in the word count. Words in tables are included in the word count of the main body of your report.
Note that the 2,000 word count does not include your cover page, your executive summary, your reference list or your appendices.