Order Description
Your team has been hired as external change agents to take over where Dr Ellis has left off. Working in a group of three you will be responsible for contributing to and finalising the plan to move
forward.
The plan must address:

Developing corrective actions to move the organisation from its current state (in 2008) to a desired future state:
Use Hayes interventions to identify which interventions are appropriate to address the issues/problem areas/opportunities discussed in Assessment 2; in that discussion reference the ADKAR model, so
awareness and desire might be already be evident from the case study notes, but employees/managers may need more knowledge so that ability/capability can be demonstrated.
This then meets the task guidelines and the marking criteria

Guiding change management plans in the organisation:
Hayes discusses leading and managing the people issues, and this is reflected Topics 8, 9,10,11 and 12 (lots to draw on here!!) on your subject site which covers leadership, power and politics and
stakeholder management, communication and motivation, and culture – you may find that interventions address some of these topics, but this section takes a broader view, ie stakeholder management.
The discussion here could also address the question from the above URL: No 5 application about Guiding Change Management Plans: “what are we trying to achieve”.
That means you may need to revisit some of the ADKAR aspects.

Measuring progress – how the organisation can recognise when the change has become the new “norm” – taking into account the features of the organisation.
Hayes discusses this in Chapters 27 and 28, and your Topic 13 presents some models (and extensive markers presented by Buchanan) for you to consider when discussing how an organisation knows when
change is “the new norm”.