You work as a management consultant for MAK HR Consultants, an organization that provides solutions for human resources related problems faced by firms in UAE. Your company’s clients include organizations from many professional fields. Recently, you have been assigned to work with TECHNOSYS Inc. which needs to find solutions to a problem they are currently facing.
TECHNOSYS Inc. is a website development company situated in Jebel Ali. Its main clients are airlines and travel agencies who require state-of–the-art websites to handle customer enquiries and flight, hotel and transport reservations. TECHNOSYS Inc. employs 150 employees who work on developing these websites and are given both individual and team tasks.
While TECHNOSYS Inc. has high customer ratings with their clients, recently the Human Resources Department has noticed that there has been an increase in absenteeism. Employee turnover has also been the highest this year than in the last 5 years. An informal investigation has revealed that employees are stressed and demotivated because of the heavy traffic during rush hours and many of them are concerned that the long working hours together with the travel time to Jebel Ali is leaving them exhausted at the end of the day and they are not able to give quality time to their family and personal life.
The Human Resources team at TECHNOSYS Inc. recognizethis to be a genuine and serious problem and are very concerned about finding a solution that will improve the work-life balance of their employees and improve their motivation and productivity.
TECHNOSYS Inc. needs to address this issue before they lose some good employees and have therefore approached your company for assistance.
- Write a report where you recommend alternate work arrangementsthat can be offered to employees of TECHNOSYS Inc. after analyzing the above case study.
Remember that you will need to evaluate each recommendation, i.e. you will need to discuss the advantages and disadvantages of each recommendation to TECHNOSYS Inc.
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