Leadership and Communication
1. Literature Review Task
Cultural Intelligence is the ability to observe, understand and pick up on the subtle nuances of another culture and the ability to adapt to the socially acceptable
behavior of others.
Discuss this in relation to issues of leadership and communication.
In answering this question, you should do the following:
1. Read the definition of ‘literature review’ below and, preferably, read further definitions and several examples of literature review in areas that interest
you.
What is a literature review?
“A literature review discusses published information in a particular subject area [ Question 1 or 2.] A literature review usually has an organizational pattern and
combines both summary and synthesis. A summary is a recap of the important information of the source, but a synthesis is a re-organization, or a reshuffling, of that
information.”
Source: The Writing Center, University of North Carolina at Chapel Hill. Retrieved January 15th 2011 from:
http://www.unc.edu/depts/wcweb/handouts/literature_review.html
2.Consultcollections of literature on your chosen question. You are expected to refer to academic books, journals and conference proceedings, and to select highly
relevant chapters or articles. There is no limit to the number of texts you may refer to, but you are unlikely to be able to provide a thorough answer by referring to
fewer than 7 sources in total. Sources should include several that are relatively current i.e. written within the last 10 – 12 years. You will find others that are
older than this but very useful and this is acceptable providing you have included several that are more current.
3. Synthesize the ideas in the literature, focusing on those ideas that help to answer the questionas
stated.
4. Provide evidence from the literature in support of your argument by quoting and paraphrasing appropriately.
5. Use APA referencing standards and provide a correctly formatted reference list at the end of your work. This site offers an online tutorial, reminding you how
to use APA: http://www.unc.edu/depts/wcweb/handouts/citation.html
6. Organise your work to include:
a. an introduction or background information section, to include a definition of the key terms you will use in your writing
b. main section with suitable headings and sub headings, in which you discuss the themes in your sources that are relevant to the question
c. main section in which the themes in the sources are related to your immediate professional context, with specific examples to illustrate your points
d. a conclusion / recommendation section, in which you a) draw on what you have learned to make appropriate recommendations for your instructor or workplace
managers and b) suggest suitable areas for further research.
7. Write no more than 2500 words excluding your reference list and supply a hard copy by a date to be advised. You will be expected to deliver a Power Point
Presentation of 6-8 slides to share your major concepts.
