• A company is considering investing in knowledge management (KM) technologies. There are plenty of KM technologies (in the form of tools or systems) available but they can only invest in one piece
of technology first because of financial constraint. If you were asked to conduct a study on KM technologies and make recommendations for the company (choosing a company that you have worked for or
are familiar with or you have learnt from references, as an example), analyse relevant KM technologies using multi-criteria decision analysis (MCDA) and write a report of your study to facilitate
their decision on the investment in the KM technology. Your report must include the following key elements:
• 1) Review on a number of (e.g. 3 to 5) KM technologies with support from appropriate references;
• 2) Multiple decision criteria should be considered for the decision. The report needs to clearly identify the decision criteria with support from appropriate references (either from literature or
empirical research);
• 3) Review a number of MCDA methods and choose one MCDA method for the decision process with justification for the choice of the method;
• 4) Illustrate how your chosen MCDA method can be employed to solve the decision problem of the KM technology evaluation and selection. If extra data are needed to help you complete the MCDA
process (such as judgement scores for pair-comparisons).