1. What management, organization, and technology factors are responsible for the difficulties in building electronic medical record systems? [15 marks]
2. What stages of system-building will be the most difficult for building electronic medical record systems? [15 marks]
3. What are the business and social benefits of digitizing medical records (to individual
physicians, hospitals, insurers, patients)? [20 marks]
4. Diagram the “As-Is” and “To-Be” Process for ordering a pathology test for a patient being treated by his/her local doctor, if an EMR system is implemented for the To Be Process. Assume that the patient is later admitted to hospital and the hospital doctor needs the results of the pathology test urgently. Include the following actors:
• patient
• local doctor
• local pathologist
• private insurance company
• hospital doctor
• hospital pathologist
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