Define diversity. Explain how diverse demographics influence the health care industry. Consider culture, gender, religion and spirituality, and social and economic status.
Define the meaning of cultural competence and the role it plays in organizational behavior.
What is meant by the term “diversity management”? How have changes in U.S. demographics impacted the health care industry, diversity of customers, and diversity within the organization itself?
How does understanding diversity support awareness, empathy, and understanding with a community? How does it support a national and global community?

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